Welcome to Shang Palace!

These terms and conditions outline the rules and regulations for the use of Shang Palace  Website, located at https://shangpalace.thenorfolkgroup.com.

By accessing this website we assume you accept these terms and conditions. Do not continue to use Shang Palace website if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Vietnam. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By accessing Shang Palace, you agreed to use cookies in agreement with the Shang Palace Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, Shang Palace and/or its licensors own the intellectual property rights for all material on the website. All intellectual property rights are reserved. You may access this from the website for your own personal use subject to restrictions set in these terms and conditions.

You must not:

  • Republish material from Shang Palace
  • Sell, rent or sub-license material from Shang Palace
  • Reproduce, duplicate or copy material from Shang Palace
  • Redistribute content from Shang Palace

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Shang Palace does not filter, edit, publish or review Comments prior to their presence on the website. Our guest reviews do not reflect the views and opinions of Shang Palace, its agents and/or affiliates. Guest review reflect the views and opinions of the person who post their views and opinions.

You hereby grant Shang Palace a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • com community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Shang Palace; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Please read Privacy Policy

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law,

we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Guest Reviews

"There are Chinese speaking staffs and traditional Chinese decoration, and the food is authentically Cantonese. We had a meal for 10 people and had a really good time."

Legal_itinerant – Review from TripAdvisor

"Shang hits high marks for its Cantonese delights. Dimsum offers the standards plus some not so common dishes. Seafood options are plentiful and fresh. Noodles, roasted meats and more are handled with skills from the kitchen. This place is a great find."

sunraygrill – Review from TripAdvisor

"The menu was pretty extensive with a good spread of dim sum and a-la-carte dishes. The service was impeccable. I came here a few times and am very pleased with all my experiences so far. Bonus for those staying at Norfolk Mansion as residents get further discount."

seahew – Review from TripAdvisor

"My wife had heard great reviews on this place so we had to try it. I'm glad we made the effort, the best pork belly I have had anywhere in the world. What a melt in the mouth flavour explosion and very generous serves to add. Highly recommend it and would definitely go back again. My only regret is that I wish we had found it on our earlier trips to this magnificent area."

dunchue1 – Review from TripAdvisor

"We are retirees from the Western Hemisphere who are traveling in SE Asia for 6 months. We have eaten dim sum in NYC, San Francisco, Los Angelas, Washington,DC (and suburbs), Baltimore, Texas and elsewhere in the US as well as Mexico, Panama, Singapore, Bangkok and here and we have never had such good dim sum. Everything we ordered arrived piping hot and everything tasted fresh and homemade rather than bulk/machine made. Service was impeccable and we will enjoy it later today as well because we ordered enough to have extra to take away. This was the smartest decision we’ve made this week if not this month. Delicious and we will return."

465sharonb – Review from TripAdvisor

SHANG PALACE

(+84 28) 3823 2221

1st Floor, Norfolk Mansion 17-19-21 Ly Tu Trong, District 1, HCMC

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TIME

Mondays – Saturdays

Lunch: 10h30 – 14h00

Dinner: 17h00 – 22h00

Sundays & Public Holidays

Lunch: 10h30 – 14h30

Dinner: 17h00 – 22h00